Read Our Reviews For Top Rated Car Dealer In New Bedford, MA

My husband and I came to Ralph’s to look for a first car for our teenage daughter. I have purchased cars from here in the past and have had nothing but positive experiences in sales and service. Andy helped us look at a few cars on the lot and was extremely informative about all the cars we inquired about. He spent a lot of time explaining different car’s features to us and never seemed to rush us through our decision. Andy assured us we would be purchasing a car that was as clean and safe to drive as if he were purchasing it for his own family member. We decided on a Honda CRV and it was perfect for our daughter. The car was spotless and had all new parts that needed to be replaced as it was a used car, and it was delivered to our front door. Tammy who works in the office was so pleasant to deal with. She’s so friendly and accommodating and went out of her way to make sure the process was done in a timely fashion. These employees are why you need to go to Ralph’s for your next car. They stand behind their cars and there are no surprises. Honesty and integrity go a long way in todays world. Ralph’s has just that. Great people and a great business. We will be back. Thank you. Sincerely, The Goldmans

Fantastic experience! I'm writing this while getting my first oil change on the 2003 Toyota Camry I bought about 2 months and 3000 miles ago. I've held off writing this review to make sure it's as accurate and useful as possible. I love this car. It drives great, starts without any issue, and even looks good. I'm extremely happy to have it, but the really standout experience I had was the incredible service I received while buying this car. As a little bit of background, I'm a college student and recently my 2005 Altima needed replacement and the supply chain crisis had inflated prices for all new and used cars. I wanted something reliable after buying the Altima a few times over in repair costs. It was anything but a buyer's market and I spent weeks calling and test driving. To give an idea of just how bad the market was, one dealership was trying to sell a 2007 Camry (that wouldn't even start) for $17000. I called Ralph's about about a Camry I saw on CarGurus and Andy Medeiros answers, telling me that the car I was asking about had sold, but there was another older car that was MUCH more inside my price range. Andy was extremely helpful throught the whole process. He provided the extensive CarFax report (+40 pages of only good news) along with a second report from another car report company. Over the car buying process, I kept up a dialogue with Andy over the phone and he was extremely responsive. He never pressed me to buy anything he didn't think I needed. Touched up a few dings when I asked and when the car report listed that the water pump had been replaced, but didn't explicitly state that the timing belt had been also, I asked if they could check. Normally the belt and pump ate replaced at the same time, but I wanted to be sure. Andy CALLED EVERY place the car had been serviced to find if anyone had an answer. He talked me through his process and that he couldn't confirm that the belt had been replaced, but gave me his professional opinion that I could be confident in not replacing it for several thousand miles. He agreed to replace it upon my request and was nothing but helpful and pleasant throughout the whole experience. My girlfriend was giving me rides to the shop and Andy was great about working around her and my schedule. While I was filling out paperwork, Andy would engage with her, answering her question and always including her in conversations. I'm originally from the North Shore and only live on the South Shore for school, but despite the 100 mile drive, it would pain me to consider going anywhere else to buy or service my car. The whole staff at Ralph's was friendly and helpful and the building itself had a wholesome and pleasant atmosphere. It was and may forever be the best sales or buying experience I have ever had. Give them a call before you consider and other dealer. Edit: The mechanic (not from Ralph's) just came in to gush to me about the condition of my car. We happily talked about how clean it is under the hood and how much we love our 2000s Camrys.

I drove down from Maine to look at a car I was pretty interested in and these guys had it ready and handed me the keys to go drive around. I was amazed at not only how immaculate this car was inside and out but at all the cars I checked out while waiting for them to get a copy of my license. After getting approved for the loan, communication was really good and they made sure the car was went through before delivering it to me in Maine! I was extremely happy with the staff and if I ever am looking for another Audi I would not hesitate to give them a call.

I would HAPPILY buy a car from Ralph's again. Ralph, Tammi, and the team made this the simplest, most enjoyable, and least stressful car-buying experience I could imagine. When I started car shopping, I knew what I wanted. I had a budget in mind, I had some target options of make and model, and I knew what I ideally wanted in features. Used car buying of course has a reputation for being... less than fun, and being what it is (especially now when the market has gone INSANE), I was admittedly losing faith in my search. Then I found Ralph's... Everything about the experience there was the opposite of the shady sales pitches and tropes everyone else will put you through. Ralph had real conversations with me about the car, provided a detailed history no problem (even following up to get more detail when I asked about something), talked through every question I had, let me test drive it AND take it a fair distance to my mechanic for a quick look, and - to top it off - has still been available for any questions I have MONTHS after my buying the car. Tammi was also super responsive, calling and emailing with updates so I had transparency into the pricing and understood the process from start to finish (I was a first-time car buyer). They're a great team, and good people, and I'm genuinely proud to have the name Ralph's Auto on the bumper of my new ride. Can't recommend it enough for a buy.

The experience we had at Ralph's Auto Center was exceptional and by far the BEST used car buying experience! The customer service can not be beat! Tammi, David and Andy were all wonderful, sincere, no pressure and made the entire used car buying process simple, easy and hassle free. Tammi was spectacular and able to assist with securing our financing for a 2014 Honda Civic within minutes while she multi-tasked processing all of our paperwork! David was wonderful to work with, so personable and helped find our family the perfect car to meet our commuting needs. He connected with us on a personal level and even surprised me by gifting me a book based on conversations we had related to my fathers military service. Andy was great with communication, scheduling and detailing the multi-point inspection done to each car in order to ensure the most reliable used cars are offered for sale. Also to note - once we drove home with the 2014 Honda Civic that we purchased, we had it looked over by an official Honda Dealer and there were absolutely no concerns with it. Look no further for your used car needs. We will definitely buy from Ralph's again in the future and suggest that you do the same. You will be a satisfied customer. A big heart felt thank you to Ralph's team members. You all are the best!

I had a bad experience with a car dealer back in the 1980s. I vowed never to buy from a used car dealer ever again, and didn't until recently. Ralph's had the specific car I had been looking for. I wanted a Nissan Leaf so I could finally go electric at a reasonable price. These folks had not one, but two on their website (a rare occurance these days). They offered free Carfax for the cars on their website, so being able to see what the car had been through put my mind at ease a bit, and I figured what's the harm? The worst that can happen is I don't buy either of them. I made the trip from Providence to New Bedford. They were terrific! Very helpful and gave us a good price! I don't know if I'd go to just any used car dealer in the future, (I have some serious trust issues) but I would definitely go back to Ralph's! Thanks folks! Stu

Never been to a more straight forward car dealership. Everything was extremely transparent and there was no pressure. All the other dealerships I went to felt like dealerships. At Ralphs, I didn't have that weird sales feeling. No gimmicks or anything. Andrew was great, and, a month later, I'm still happy with my Accord.

Just stopped by to check out a used vehicle. Andrew sells great quality used cars....and he stands behind them. Did business a few years ago....perhaps soon again.