Read Our Reviews For Top Rated Car Dealer In New Bedford, MA

The service manager Ulisses Santiago went above and beyond today and got my parents back on the road within a couple hours, with a moments notice! Tammy in the office texted him and with an instant reply … he told me he would get the car right in. Words cannot express how important it was , with situations at hand and how much it meant to me ❤️ THANK YOU ULISSES AND TAMMY PACHECO! And Ralph Jr…… you trained us all well. Thank you all .

My husband recently bought a really nice 2006 Ranger here at Ralph's with low mileage. We were very happy getting a deal done with Andy. He was very nice and easy to work with and we got a really good deal! Also ,we had a couple of issues a few days after the purchase with the truck ( fuel pump, belt).My husband took the truck into Ralph's service center for repair, they didn't even charge us!!! Huge thanks to Andy and Ulysses in the service center! This is a great place to buy a car!!! Highly recommended!!!

I love Ralph's Auto Center! Excellent customer service, punctual and honest service department. Thank you Tammi, Ralph, Andrew and Ulyses!

I was recently in the used car market. We did not purchase here cause we ended up finding something closer. However, Tammy gave us the confidence in the vehicle we were considering to drive 1 hour and 45 minutes for. I truly believe this dealership cars about quality used cars. They are looking for the relationship and not just the business. Definitely would consider them again when looking for a used car. Let it be known their impression on me made me take time and leave a 5 star review for a business I didn’t do business with. That’s how amazing they were.

Great place to bring your car. Very trustworthy. Ulysses always answers the phone and in the off chance he’s busy, he gets back to you right away. Great communication and great prices. Couldn’t be happier!

Sales and service are very friendly and professional. Haven’t had a bad experience yet, highly recommend them

Purchased my daughter's first car here. Great transaction, quality vehicle at a very competitive price. Thanks David

Very very helpful

I recommend Ralph's Auto Center without reservation. I bought an exceptionally clean and well-maintained Toyota Corolla for under $10k as a second car for my family which precisely met my needs. Andrew, Tammi and the rest of the staff members always extended exceptional professionalism, above and beyond what is expected. Paper work, title, registration, inspection were all handled efficiently and on time. I travelled over 70 miles to buy this car and it was well worth the trip. If I am looking for another used car in the future, I will definitely shop at Ralph's first.

Excellent experience from start to finish. Quality vehicles. Friendly and knowledgeable staff. Customer service is absolutely top notch. Tammi is the BEST.

Had a great experience at Ralph's Auto. All of the employees were extremely kind and helpful. Everything went extremely smoothly. The employees are genuine and want to make sure that you get a great car that will be safe, reliable, and right for you.

My husband and I came to Ralph’s to look for a first car for our teenage daughter. I have purchased cars from here in the past and have had nothing but positive experiences in sales and service. Andy helped us look at a few cars on the lot and was extremely informative about all the cars we inquired about. He spent a lot of time explaining different car’s features to us and never seemed to rush us through our decision. Andy assured us we would be purchasing a car that was as clean and safe to drive as if he were purchasing it for his own family member. We decided on a Honda CRV and it was perfect for our daughter. The car was spotless and had all new parts that needed to be replaced as it was a used car, and it was delivered to our front door. Tammy who works in the office was so pleasant to deal with. She’s so friendly and accommodating and went out of her way to make sure the process was done in a timely fashion. These employees are why you need to go to Ralph’s for your next car. They stand behind their cars and there are no surprises. Honesty and integrity go a long way in todays world. Ralph’s has just that. Great people and a great business. We will be back. Thank you. Sincerely, The Goldmans

Fantastic experience! I'm writing this while getting my first oil change on the 2003 Toyota Camry I bought about 2 months and 3000 miles ago. I've held off writing this review to make sure it's as accurate and useful as possible. I love this car. It drives great, starts without any issue, and even looks good. I'm extremely happy to have it, but the really standout experience I had was the incredible service I received while buying this car. As a little bit of background, I'm a college student and recently my 2005 Altima needed replacement and the supply chain crisis had inflated prices for all new and used cars. I wanted something reliable after buying the Altima a few times over in repair costs. It was anything but a buyer's market and I spent weeks calling and test driving. To give an idea of just how bad the market was, one dealership was trying to sell a 2007 Camry (that wouldn't even start) for $17000. I called Ralph's about about a Camry I saw on CarGurus and Andy Medeiros answers, telling me that the car I was asking about had sold, but there was another older car that was MUCH more inside my price range. Andy was extremely helpful throught the whole process. He provided the extensive CarFax report (+40 pages of only good news) along with a second report from another car report company. Over the car buying process, I kept up a dialogue with Andy over the phone and he was extremely responsive. He never pressed me to buy anything he didn't think I needed. Touched up a few dings when I asked and when the car report listed that the water pump had been replaced, but didn't explicitly state that the timing belt had been also, I asked if they could check. Normally the belt and pump ate replaced at the same time, but I wanted to be sure. Andy CALLED EVERY place the car had been serviced to find if anyone had an answer. He talked me through his process and that he couldn't confirm that the belt had been replaced, but gave me his professional opinion that I could be confident in not replacing it for several thousand miles. He agreed to replace it upon my request and was nothing but helpful and pleasant throughout the whole experience. My girlfriend was giving me rides to the shop and Andy was great about working around her and my schedule. While I was filling out paperwork, Andy would engage with her, answering her question and always including her in conversations. I'm originally from the North Shore and only live on the South Shore for school, but despite the 100 mile drive, it would pain me to consider going anywhere else to buy or service my car. The whole staff at Ralph's was friendly and helpful and the building itself had a wholesome and pleasant atmosphere. It was and may forever be the best sales or buying experience I have ever had. Give them a call before you consider and other dealer. Edit: The mechanic (not from Ralph's) just came in to gush to me about the condition of my car. We happily talked about how clean it is under the hood and how much we love our 2000s Camrys.

I drove down from Maine to look at a car I was pretty interested in and these guys had it ready and handed me the keys to go drive around. I was amazed at not only how immaculate this car was inside and out but at all the cars I checked out while waiting for them to get a copy of my license. After getting approved for the loan, communication was really good and they made sure the car was went through before delivering it to me in Maine! I was extremely happy with the staff and if I ever am looking for another Audi I would not hesitate to give them a call.